Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• email
• Online Form
• Telephone
• Snail Mail

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Email:

For information or assistance:
customerservice@ustaxco.com

For customer support or assistance:
customerservice@ustaxco.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. You may also call our telephone support center to contact a service representative during regular business hours listed below:

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Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Complaint Request Suggestion Praise

What about us do you want to comment on?

Request Service Web Site Company Online Tax Filing Office Employee (Other) Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
Tel
FAX

Please contact me as soon as possible regarding this matter.

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Telephone:

972-254-1776

 

Tax Season Hours:

 

Monday to Friday 9:00am to 8:00pm (CST)

Saturday 9:00am to 4:00pm

Sundays - Closed

Times Subject to change without notice.

 

After Season Hours:

Monday to Friday   9:00am to 2:00pm (CST)

After 2:00pm available by appointment only.

 

Saturdays, Sundays, after hours and federal holidays please leave a message.  A customer representative will contact you within 24 hours after returning to the office.  If we will be out of the office for extended periods, a notice will be posted on our phone system.

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U.S. Mail:

Send your inquiries to:

• Federal Ustaxco Inc.
• Attention: Customer Care Center
• PO Box 153388
• Irving, Texas
• 75015-3388